Social, political, and ethical dimensions of digital transformation

Course introduction

There are widespread concerns that social and political divisions are being exacerbated by information technology, and that this is having a profound impact on the capabilities and quality of both global and local institutions. In a similar way to how the advent of the printing press prompted the rise of democracy and the nation state, perhaps digital transformation is contributing to a similar disruption in governance.

Such trends are particularly relevant in regimes where statehood was not an internal process, and was adopted either through colonial or international activity. Rising populism and authoritarianism provides the social and political backdrop to our analysis of the broad impact of technology, and we will consider whether pluralist approaches may help to combat some of the emerging threats to liberal democracy.

This course investigates how digital transformation relates to democracy and governance in an increasingly connected yet potentially polarised world.


Assessment
  • 60% Final exam (MCQ) – this relates to all lecture content and the readings from the content section
  • 40% Group report [details here]

Mandatory pre-course readings

For a 55 point quiz to test your knowledge of the pre-readings see here.


Contents
1. Addiction [handouts]
2. Misinformation [handouts]
3. Ethics [handouts]

Also: Mural board

4. Humans [handouts]
5. Governance [handouts]
Group report

For a good example of a subject matter for the group report I highly recommend reading The Story of VaccineCA. It’s an ethnographic and anecdotal account of a 200 day period where tech volunteers got together to alert Americans on where covid shots were available. It is a really good example of an urgent allocation problem that cannot be solved (solely) by markets or by central planning. In particular, consider how the following elements coincide: the type of organisation chosen to pursue this objective (initially volunteers but then a Delaware corporation;  the institutional context (i.e. liberal market democracy where sharing such information wasn’t illegal); and the cultural attitude toward problem solving and tech optimism). For a great interview with Patrick McKenzie about his background and advice listen to his Conversation with Tyler.

Extra reading

The Adolescence of Technology” by Dario Amodei, January 2026 – this is relevant for the course not only because it provides an insider look at AI risk and governance needs, but also the relevance of social media (“during the peak of worries about AI risk in 2023-2024, some of the least sensible voices rose to the top, often through sensationalistic social media accounts”) and democracy (“the remedy is what it always is in a democracy: those of us who believe in this cause should make our case that these risks are real and that our fellow citizens need to band together to protect themselves” and “the AI age could lead inevitably and logically to the conclusion that democracy is the only viable form of government if humanity is to have a good future”).


Optional background material
On Brexit
Recommended Podcasts
  • Things Fell Apart, BBC Sounds (a documentary that looks at the different origins of the culture wars, which are defined as “the battle for dominance over conflicting values”, or “the things we shout about on social media”)
  • Can Facebook Survive?, Seriously, August 13th 2019
  • 12. Conspiracy Theories, The Rest is History, Jan 4th 2021 (a short overview of the history of conspiracy theories, with emphasis on how they tend to satisfy a need for us to try to make sense of shocking events).
  • Beware the Jabberwock, This American Life, March 15th 2019 (a single episode that provides a detailed look at the origins of the Sandy Hook conspiracy theory and one parents attempt to fight misinformation. The second half of this episode is an interesting, but less relevant profile and interview with Alex Jones).
  • Four Hours at the Capitol, BBC (a documentary about the storming of the US Capitol building on January 6th 2021)
  • The Coming Storm, BBC Sounds (7 part podcast documentary on the rise of QAnon)
  • Death by Conspiracy, BBC Sounds (an 11 part podcast documentary on Gary Matthews, who died from covid in January 2021 having been drawn to social media claims that it was a hoax. I listened to this as a parallel to The Coming Storm but it strayed too far into covid, media ethics, and psychology for me to incorporate it more fully in this course, which attempts to avoid those areas. I didn’t learn much about conspiracy theories aside from episode 9 which provided a good attempt to understand why our common conception is often misplaced. Ultimately I just found this sad.)
  • The Last Podcast on the Left (Episodes 400-405) – this series was recommended as a deep dive into the original and most important conspiracy theory of all time, but I found it so irritating and juvenile in presentation that I didn’t get past the first episode. I did like the claim that conspiracy theories require a conspiracy vacuum, however.
  • Good Robot, Vox Media, March 2025 – A bit slow going and more about the rationalist community and effective altruism movement than the dangers of AI (which isn’t a robot!). I considered it a somewhat forced attempt to use those communities as a means to link AI doomerism to religion.
Recommended Video
  • Matthew Perry on BBC Newsnight, (yes, one can make the contrarian and pedantic point that humans exercise “choice” in every decision we make, but this interview demonstrates the importance of acknowledging the human cost of not being in full/partial/any control of things that are harmful to your well being. Particularly poignant given Perry’s death in 2023).
  • Command and Control, PBS (a documentary looking at how close we came to a major nuclear accident)

Famous documentaries about Facebook include:

Here are US political strategists talking about micro targeting:

Here is David Rand’s talk on misinformation:

This documentary looks at the Arab spring:

Here is an introduction to the (classic) trolley problem:

Here is Coltan Scrivner explaining the evolutionary purpose of paying attention to true crime:

Here is Patri Friedman arguing that we should be able to start new countries as easily as starting a new company:

And here is his poignant Facebook post following the assassination of Charlie Kirk.

Recommended Interviews
Recommended movie night

This is not massively related to this course, but I really enjoyed watching Top Gun: Maverick (you may need to watch the original Top Gun first to get the full benefit). It reminded me of how Rocky IV contrasted American individualism, authenticity, and heart against superior Soviet technology. I saw Maverick as a rumination on automation, and the continued role for human emotion, and decision making that is instinctive, impulsive, and emotive, and how that gets managed. The subtext is that unmanned drones and algorithms are the future. In the film, US technology is deemed inferior but it is all about who is in the plane and not the plane itself. Traditional pilots needs to eat, sleep and piss but remain the driving force of future success, and whatever it is that ensures a future is worth achieving.

Here’s an absorbing and fascinating explanation of how the Mach 10 scene resembles a perfect pop song:

The best 3 movies related to AI and our conception of reality (in my opinion) are:

 

Recommended Activities
Case studies on digital transformation

Perhaps the best case study of the importance of an effective digital transformation is the UK Post Office Horizon scandal (Wikipedia). There is an excellent podcast about it produced by BBC Sounds and in January 2024 ITV aired a documentary.

Further academic reading
On design
Resources for the public sector

If you wish to work in the public sector I recommend the following resources:

Recommended books

The MIT Press Essential Knowledge series contains a number of titles that are relevant for this course. I particularly recommend:

Other

The Ostrom Workshop has some good resources on Polycentric Governance.

Student reflections

Priyanka Dalotra (LinkedIn)

And finally

If you detect an attempt to link together the claims that “an important solution to social media addiction is good parenting” and “we have to learn how to raise AI” then this is deliberate. Dario Amodei refers to Anthropic’s constitution in the following terms: “It has the vibe of a letter from a deceased parent sealed until adulthood.” Stuart Ritchie (who works at Anthropic) captures it nicely:

And it’s apt that I teach this course at ESCP. As Martin Luther said, Paris is “the parent of learning”.

Topics in Economics (MIM)

The course introduces students to several important and contemporary issues that relate to economics. Having already covered the key insights from Micro and Macroeconomics, we will go deeper into the frontiers of the discipline. Students will challenge their understanding of complex and controversial issues and develop their perspective on how to become managers of the future.

 Assessment
Content
Topic Before During After
1. Growth

 

Activity: Global conditions quiz

Watch Growth is like an iPhone

Lecture handouts More resources
2. Prosperity ActivityAmerica quiz

Watch: The Magic Washing Machine

  • Evans, Anthony J., 2020, Economics: A Complete Guide for Business, London Publishing Partnership (Chapter 12, Section 2)
  • Pre-readings: Quiz
Lecture handouts More resources
3. & 4. Sustainability Lecture handouts (and Nuclear) More resources
5. & 6. Inequality Activity: Thinking about wealth

Watch: “$456,000 Squid Game In Real Life!” Mr Beast

This lecture will also contain an extended discussion of the movie Parasite (2019), Bong Joon Ho

Lecture handouts More resources
7. Stagnation Activity: Transformative Innovations

WatchiPhone 1 – Steve Jobs MacWorld keynote in 2007” (the first 17 minutes is sufficient)

Lecture handouts More resources
8. Progress This lecture will also contain a brief discussion of the movie The Greatest Showman (2017), Michael Gracey

Lecture handouts More resources

I thought it went without saying that economic growth is good, that America is a phenomenally rich country, and that capitalism is the reason why. But now I’m not so sure. So in this course, I say it!

Other lectures that could be added:

  • Macro Trends – an overview of global growth prospects and a survey of the key challenges facing policymakers
  • Macro Risk – a look at the key risk factors affecting the global economy, and a survey of which countries are best positioned to deal with macro shocks
  • Macro Models – how macroeconomic models should integrate climate concerns
  • The evolution of money: gold, fiat and crypto
  • Central banks and digital transformation
  • The Solow model, and how it relates to growth theory
  • Sustainability Survey – how we are solving our environmental problems
  • Nuclear power – we could have had it all
  • Are humans special?

Writing a corporate memo

Business school students often produce exams or other written assignments in an essay style, but in most business situations a memo format is more appropriate. This article articulates what constitutes an effective memo so that we can try to replace bad academic writing with good business writing.

The aim of a memo is to quickly inform the reader and explain any decision making. It should be easy to read and have a clear message.

  • The first few sentences should explain the purpose of the memo and any key background information.
  • The use of bullets or numbered lists to split up the text and separate key points is often appropriate.
  • Don’t be afraid to highlight important text.
  • It’s a good idea to finish a memo with a call to action or some other type of positive ending.

We tend to think of memos as an antiquated document but many emails are de facto memos. In fact, I would argue that any email sent to multiple people should be treated as a memo – they are an important part of a manager’s toolkit!

Addendum: Here the thoughts of Scott Adams on business writing (source):

And for a fascinating collection of corporate memos, see https://sriramk.com/memos.

Money

Lecture handout: Money*

Textbook Reading: Chapter 7 (Section 7.3; pp. 216-225)

“Most money is purely theoretical. It’s all in computers, backed by trust and confidence.” Jack Reacher (Child, L., 2012, A Wanted Man, Bantam Books, p.520

“I’m very interested to watch the crypto community relearn centuries of monetary economics” John Cochrane (Conversations with Tyler, March 10th 2021)

Can someone really understand crypto currencies and the future of digital money without having a solid grasp of why money even exists? This topic is a great example of why historic knowledge and theoretical clarity are crucial when involved in fast changing industries – it provides a benchmark to verify the bold claims made by industry practitioners. The purpose of this lecture is to gain a deep understanding of what money is and how it has evolved.

Extra activity: The Bank of England Museum

To learn most about the gold content of smartphones see here and here. For a video showing the extraction of gold from iphones see here.

Interactive practice:
Background readings:
  • Menger, C., 1892, “On the Origins of Money” Economic Journal, 2:239-55
  • Radford, R.A., 1945, “The Economic Organization of a P.O.W. Camp”, Economica, 12(48):189-201
Recommended articles:
Recommended slide deck:
Recommended book:
Recommended podcasts:
  • How fake money saved Brazil, Planet Money, October 5th 2010
  • Pierpaolo Barbieri on Latin American FinTech“, Conversations with Tyler, May 19th 2021 – in particular this shows the importance of knowing financial and economic history for tech founders.
  • Brian Armstrong”, Conversations with Tyler, February 2021 – a great overview of how the CEO of Coinbase sees the crypto industry.
  • Hashpower – Part 1, Investors Field Guide – a fantastic early introduction to blockchain technology and potential of crypto assets.
Recommended video:

This video is very long, but if you are totally new to concepts like blockchain, bitcoin and NFTs and want a thorough account of the history and development, in a well produced an informative documentary that takes a highly skeptical and cynical approach, I recommend this highly.

For a more positive view of NFTs, an identification of the context in which they’ve emerged (post global financial crisis and great stagnation), and subjectivist approach to value, see this X/Twitter thread.

Finally, for an overview of agentic commerce see: ACP vs AP2: Defining the future of agentic commerce

Learning Objectives: Understand the origins of money and how this can be used to understand the role of central banks in a fiat money system, as well as to navigate the crypto landscape.

Cutting edge theory: Making assessments of digital and crypto currencies.

Problem Solving and Decision Making

How can I improve my team effectiveness when facing complex business problems?

Problem Solving and Decision Making is an intensive managerial programme that has been shown to be an enjoyable and successful way to improve team performance and productivity. The course provides practical skills and a management mindset rather than simply transfer knowledge. Participants are taken through the full problem-solving and decision-making cycle: from breaking down the issue, to prioritising and writing the action plan. They also practice communicating their proposal, an important and often overlooked aspect of the decision-making process. The course focuses mostly on experiential, proactive and practical learning: participants engage in individual and team problem-solving and decision-making, and receive constructive feedback to build on personal strengths and address limitations.

Resources

The pizza case

Recommended readings

For a personal PSDM case, see:

For more on problem solving, see:

For more on the Pyramid Principle:

Background materials

For more about Toyota listen to:

For an introduction to the Tylenol murders listen to:

For more on the 7-38-55 rule see:

For more on the curse of obtaining a Michelin star:

For my report on Croatia’s energy policy see here:

Participant testimonials

Invited talks

I have been invited to deliver talks at the Bank of England, the LSE Investment Society, and have been a longstanding contributor to ‘Freedom Week’ hosted by Sidney Sussex College, Cambridge.

I have delivered the following lectures many times:

  • An Introduction to the Austrian School of Economics – the past, present and future of good economics
  • Competition and the market process – why the best form of regulation is competition
  • The financial crisis – a look at the incentive and knowledge problems that led to the credit crunch
  • Banking reform and sound money – a proposal to liberalise the banking system
  • Economic institutions and global prosperity – an overview of the economic policies that are crucial to prosperity
  • The transition experience in Eastern Europe – why radical reforms are necessary and the underappreciated role of the oligarch

The Economics of Football“, BIM Open Day, ESCP Business School, London (April 2021)

“Reflections and Advice on Higher Education” CASE Belarus, Minsk (June 2018)

The Importance of Austrian Economics for Central Banks” Bank of England (July 2017)

“How I teach” Brian’s Last Friday Talks, London (January 2017)

”How free markets can handle money” European Students for Liberty, Ljubljana (October 2016)

“The link between economic institutions and global prosperity”, Legatum Institute (July 2016)

“Free market monetary theory and practice”, Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2016)

Why you should love price discrimination!“, Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2016)

Hayek and Friedman in Chile”, Brian’s Last Friday Talks, London (June 2016)

“Is there a libertarian case for QE?” Libertarian Alliance, London (June 2016)

“An Introduction to the Austrian School of Economics”, UCLU Libertarian Society, London (February 2016)

An Introduction to the Austrian School of Economics“, Libek and ESFL, Belgrade (January 2016)

An Introduction to the Austrian School of Economics“, Regional Conference of ESFL Vienna (November 2015)

“Free market monetary theory and practice” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2015)

“Competition and the market process” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2015)

“Free market monetary theory and policy” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2014)

“Competition and the market process” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2014)

“Individual Actions: An Austrian Economics School”, University of Essex Liberty League & Post-Crash Economics Society Essex (April 2014)

“Monetary laissez-faire” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2013)

“Competition and monopoly” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2013)

We had it coming: Introduction to Austrian Economics” FEE Webinar (April 2013)

“Only Individuals Choose”, The Adam Smith Institute’s ‘Liberty Lectures’, Cass Business School, London (August 2012)

“The financial crisis” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2012)

“Competition and monopoly” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2012)

“An Introduction to the Austrian School of Economics” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2012)

“An introduction to the Austrian school of economics” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2011)

“The financial crisis” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2011)

“Competition and monopoly” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2011)

“A Proposal for Sound Money” Libertarian Alliance, London (November 2010) [video here]

“Thoughts on the US Economy: September 2010” Charles G. Koch Charitable Foundation (September 2010)

Banking, inflation and recessions” The Adam Smith Institute’s ‘Liberty Lectures’, Cass Business School, London (August 2010) [event details]

Booms, busts and crashes: What Austrian economics tells us about the crash of 2008” Institute of Economic Affairs, London (July 2010) [event details]

“Competition and Monopoly” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2010)

“The Financial Crisis” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2010)

The Investment Climate of Transition: Shock Therapy in Eastern Europe” LSE Investment Society (February 2010)

Banking, Honest Money and the Free Market: Prospects” Libertarian Alliance Annual Conference, London (October 2009) [see video here]

“Honest Money in a Free Society” Libertarian Alliance, Shepherd’s Private Room, Westminster (July 2009)

“Competition and Monopoly” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2009)

“The Financial Crisis” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2009)

“Austrian Insights into the Current Economic Crisis – What Might have Been?” University of Oxford Libertarian Society, Christ Church, University of Oxford (February 2009)

“Some stylised facts about Eastern European transition” University College London (November 2008)

“Advice for an international business education” Management Development Institute, Gurgaon, India (October 2008)

“Transition economies: lessons for classical liberals” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2008)

“Competition and the Market Process” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2007)

“Collective Goods Problems” Freedom Week Seminar, Sidney Sussex College, Cambridge (July 2007)

“Do Ideas Matter?” Hayek Society, London School of Economics (November 2006)


I’ve also rejected invitations to debate at the Cambridge Union Society, and Lancaster Debating Union.

Opinion

I used to write a weekly column for City AM and have published a number of opinion editorials, most regularly for The Guardian and Reuters.

I have appeared on the BBC and been quoted by The Financial Times, The Times, Monde Des Grandes Ecoles et Universities, and a range of other publications.

For media coverage of my policy work see here.


Opinion editorials

Nuclear power: The safer and cheaper alternative to fossil fuels” Open Access Government, January 22nd 2021

Monetary policy is outdated. Here’s how to reboot it” Daily Telegraph, February 15th 2018

The time is right for sound money” Conservative Home, January 11th 2016

Ekonomiju ne treba promatrati isključivo kroz prizmu BDP-a” Poslovni dnevik, January 31st 2013

Makro pokazatelji kao viktorijanski kupaći kostimi” Lider, Feb 27th 2012

Forward thinking” Money Marketing, May 26th 2011

Three principles that should underpin the Budget“, The Spectator Coffee House Blog, March 22nd 2011

No sympathy for Ponzi SMEs” Business Review Europe, August 10th 2010

From one uncertainty to another” Reuters, June 18th 2010

How to thaw the economy” Reuters, March 16th 2010

Economic Insight” (.pdf), Business XL, 2010

Leader” (.pdf), Employee Engagement Today, Spring 2010

Has quantitative easing paid off?” Guardian Unlimited, February 16th 2010

The end of free email” Guardian Unlimited, January 23rd 2010

Politicians should allow a business-led recovery” Reuters, December 1st 2009

Don’t regulate banking – liberalise it” Guardian Unlimited, September 14th 2009

No need to panic about GDP” Guardian Unlimited, July 24th 2009

Why G20 leaders should leave well alone” FinanceWeek, April 2nd 2009

The unpalatable financial truth” Guardian Unlimited, March 22nd 2009

The semantics of printing money” Guardian Unlimited, March 7th 2009

The banks couldn’t contain dissent” Guardian Unlimited, February 14th 2009

The price of economic illiteracy” Guardian Unlimited, November 2nd 2008


The Economist

Freedom Week mentioned by The Economist, June 1st 2013

SMPC minutes linked to by The Economist, March 19th 2013


Blogs that matter

Money Illusion | Marginal Revolution | Economics UK


Letters

The Anti-Tariff Declaration (Coverage including Business Insider).



Interviews

Interview with Lider, September 2019

Interview with Libek, January 28th 2016


Broadcast interviews & commentary

Interviewed by Hunter Hastings for ‘The Economics for Business’ podcast, March 2022

Rejected invitation feature on In the Balance, BBC World Service, July 22nd 2014

Rejected invitation to be interviewed on Jeff Randall Live, Sky News, October 8th 2012

Interviewed by Cobden Centre Radio, November 2010

Participant in a debate on Quantitative Easing, BBC World Service, September 2009

Interviewed for report on US recession, Newsnight, BBC Television, March 16th 2009

Regular panellist discussing the UK economy, The Breakfast Club, News Talk 93FM, Jamaica, October 2008 – April 2010


Print interviews & commentary

tele

Quoted in “Bragging rights: Economists flummoxed by popstar’s Bank of England lecture” by Oliver Gill, City AM, April 19th 2018

Quoted in “Government Interference Has Damaged The Bank Of England For Future Mark Carneys“, Finance Monthly, November 2016

Cited in “Don’t be fooled: interest rates have been changing since the crisis“, by Pete Spence, The Telegraph, March 1st 2015

Cited in “Is this a booming economy, or a credit-driven bubble?“, by Douglas Carswell, The Telegraph, December 11th 2013

Quoted in “Ferguson and Moyes: A Lesson for the Berlin Phil” The Gramophone Blog, May 10th 2013

Interview in “Radnike treba intenzivno uključiti u proces odlučivanja“, Poslovni dnevik, February 4th 2013

mbm

Quoted in “Economic policy revived on the internet“, Financial Times, January 27th 2013

Quoted in “Is UK economy adopting to touch ‘new normal”? The Times, March 29th 2012

Quoted in “To QE or not to QE? The market has spoken” Management Today, January 12th 2012

Interview in “Anthony J. Evans (Escp) e il depennamento della rete del debito pubblico estero in Europa” GreenReport.it, August 10th 2011

Quoted in “China’s economy looks to be on shaky ground” City AM, July 12th 2011

Quoted in “Tax Chaos to Hit Millions” The Daily Express, March 1st 2011 [front page of print edition]

Interview in “Europe is your OysterGateway, Issue 26 (February 2011)

Quoted in “McChrystal critical of Obama” The Edge, July 2010

Quoted in “Eastern bloc renews bid to become high tech hubInformation Age, July 13th 2010

Quoted in “Let the unusual guide you off the beaten track” The Times, February 1st 2010

Quoted in “Pay and pensions to be targeted in public-sector spending cuts” HR Resources, December 9th 2009

Quoted in “Pledge to upskill the young and equip the over-50s to find work” HR Resources, December 9th 2009

Quoted in “UK economy performs worse than expected this quarter” Accounting Web, July 24th 2009

Comments for “Judgment Call” column, Financial Times, April 29th 2009

Quoted in “MBA examiners call in the FBI in crackdown on cheats”, by Des Dearlove, The Times, November 16, 2008

Interview on the Romanian Flat Tax in Saptamana Financiara, Number 170, Monday 4th August 2008

Comments on the London Congestion Charge, featured in Info: Magazine of the French Chamber of Commerce in Great Britain Vol. 29 No.3, May-June 2007


Internet articles

Don’t conflate ‘neoliberalism’ with ‘neoclassical economics‘” Institute of Economic Affairs Blog (August 2015)

Forward guidance takes monetary policy even further down the wrong track“, Institute of Economic Affairs Blog (August 2013)

Monetarists’ blind spot on quantitative easing” Institute of Economic Affairs Blog (March 2011)

The Threat of QE2” Adam Smith Institute, November 2010

What Austrian business cycle theory does and does not claim as true” Institute of Economic Affairs Blog (May 2010)

Ostrom on institutions: complex solutions can spontaneously emerge” Institute of Economic Affairs Blog (Oct 2009)

Austrian economics vs Keynesianism and Kaletsky” Institute of Economic Affairs Blog (May 2009)

What Can We Learn From E-Stonia?“, Ideal Government (Oct 2005) (archive)

Petty Crime“, Ideal Government (Sep 2005)

Common Law Marriage“, Ideal Government (Apr 2005)


Other coverage

Les etudiants du bachelor de ESCP Europe sont les managers multiculturels du futur” Monde des Grandes Ecoles et Universities, December 8th 2016

Cases

Fanelli’s Pizza, May 2021, The Case Centre, 321-0146-1

La Marmotte, January 2012

Taxi for Professor Evans, June 2018

The Suitcase Case, June 2018

Pedagogical innovation

Online units

Also my seminar “Markets: Beyond AI” is designed to work as an online unit.

Case preparation

Case updates

Assignments

(A “$” denotes that a solution exists, which is available to instructors on request.)

Worksheets

(A “$” denotes that a solution exists, which is available to instructors on request.)

Notes

Other instructor resources that I recommend include those by Luis Cabral and Ivan Png

The case method

In August 2009 I attended Harvard Business School’s “Global Colloquium on Participant-Centered Learning“. As a result I have incorporated several cases into my courses (email me if you want advice and/or recommendations) and written some of my own. I found the experience transformative, and despite having some challenges with implementing participant-centred learning, it’s now a big part of how I teach. For general comments on the case method see my posts at The Filter^, or the Case Analysis Coach. Further resources to find learn about the case method:

This is a great insight into what an effective case discussion looks like:

And this is a very useful look what is involved in making the case method effective:

Longer training programmes include:

But my advice to business school instructors is simple: apply to the GCPCL!

Confronting uncertainty

How can I become more confident when faced with conditions of uncertainty?  How can I contribute to an organisation that utilises effective heuristics?

This 1-2 day course provides a simple framework for how people make decisions. It shows how heuristics have the potential to enable effective judgments, but that they can also lead us to mistakes. It also provides a tool kit – the scenario method – to confront complex and uncertain situations. We will also understand what makes us us, and how this relates to personal and professional activities.

Case (must be read in advance)

Pre-class reading:

And any 1 of the following articles:

Course overview:

Part 1: Introduction

Part 2: Behavioural economics + [worksheet]

Part 3: Scenario Workshop + + [worksheet]

Lecture notes

Additional readings:

The course incorporates content from the following important books. Prior knowledge of these insights are valuable but not mandatory:

  • Kay, J., & King, M., 2020, Radical Uncertainty, The Bridge Street Press (Chapter 1 serves as a useful reading on its own)
  • Hanson, R., and Simler, K., 2018, The Elephant in the Brain, Oxford University Press
  • Peters, S., 2012, The Chimp Paradox, Vermilion
  • Kahneman, D., 2011, Thinking, Fast and Slow, Penguin

Recommended audio:

Recommended movies: