|Case: Weston, Hilary A., 2000, “Automation Consulting Services”, Harvard Business School Case No. 9-190-053|
The following discussion questions can be used:
- Further reading: Simons, R., 1995, Control in an Age of Empowerment, Harvard Business Review
|Learning Objectives: Understand organisational control mechanisms.
Focus on diversity: Hilary A. Weston was one of the co-authors of the ACS case.